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Take a picture

Terminology is an interesting beast!  For example, what do you call the part you sit on (besides the ‘seat’) – some people call it the bowl, some a pan.  The thing you flush? Some people call it a tank, others a cistern. The whole lot together? A toilet suite, a WC or a toilet system.

A picture can tell a thousand words especially when you’re unsure of the terminology.

Often, we will ask you to take a picture of what it is you are talking about – this makes our assessment of your fault so much easier and enables us to provide a more accurate guestimate of cost.

Send us a photo

Images can be emailed to

Call to talk to someone with experience

Call our office on 9311 9511 to ensure someone with the required expertise is available to talk about your image; and then to make your booking.